InfinityBid Frequently Asked Questions (FAQ)
Welcome to the InfinityBid FAQ page! Here you will find answers to some of the most common questions about our platform. If your question isn't addressed here, please contact us via the Contact Us page on our website.
1. How much does it cost to list an item?
Listing on InfinityBid.com is by invitation only. Upon acceptance, you will need to purchase a "Preferred Seller" store subscription, which costs $39.99 USD per month. This approach helps protect our sellers and buyers, maintaining a high standard of security for all parties.
2. Are there any selling fees on InfinityBid?
No, InfinityBid does not charge any selling fees when you sell an item. Sellers keep 100% of the profits.
3. Is there a monthly fee to sell on InfinityBid?
Yes, sellers pay $39.99 USD per month to maintain their "Preferred Seller" web store subscription.
4. What currency does InfinityBid use?
InfinityBid operates using both USD (U.S. Dollars) and Mexican Peso (MXN) for transactions. We can add more currencies if required.
5. What is the language of the website?
Our website, www.InfinityBid.com, is available in English and Spanish.
6. What payment method does InfinityBid use?
We use PayPal for all transactions, ensuring seller and buyer protection, and providing peace of mind during the transaction.
7. Can I ship items internationally?
Yes! As long as you can ship the item worldwide, anyone from anywhere can receive your goods. We recommend using a reliable shipping company that provides tracking numbers.
8. Should I use a shipping company with tracking?
Yes! We always recommend using a shipping company that provides tracking numbers. As a seller, you can enter the tracking number into the system, allowing buyers to track their orders through their account and ensuring transparency in the process.
9. Can I leave feedback on InfinityBid?
Yes! Both buyers and sellers can leave feedback for each other. This helps to build a trustworthy reputation and gives both parties an opportunity to share their experiences.
10. How do I contact customer support?
If you need any assistance, please reach out to our customer support team through the Contact Us page on our website. We are happy to help!
11. PayPal: Chargebacks and Disputes
InfinityBid.com has partnered with PayPal, who will handle any chargebacks and dispute issues. Please contact PayPal directly for any chargeback or dispute-related concerns. If the issue remains unresolved, feel free to reach out to us for additional assistance.
12. I have a question that isn’t listed here. Can I have it added to the FAQ?
If you have a question that needs answering and would like it to be listed on our FAQ page, please contact support. We continuously update our FAQ to improve our platform.
13. Do you offer free education on how to use InfinityBid.com to sell and buy goods?
Yes! We will be holding live webinars and uploading YouTube videos to our official YouTube channel. Stay tuned for regular updates to help you get the most out of InfinityBid.