InfinityBid.com - FAQ

BUYER FAQ

Is InfinityBid safe to buy from?

Yes. Every seller on InfinityBid is verified before they are allowed to sell. This ensures that each seller’s identity matches their account details, helping prevent fake accounts, fraud, and misrepresentation.

All payments are processed through PayPal or Stripe, both of which offer strong buyer protection for disputes, chargebacks, and fraud.


How do payments work?

You pay securely using PayPal or Stripe. Your payment goes directly to the seller and is protected by the payment provider’s buyer-protection program.

InfinityBid never stores your card or payment information.


How do I know my order has been shipped?

Once an item is shipped, the seller is required to enter a tracking number and tracking link in their InfinityBid account.

This allows both you and the seller to follow the shipment in real time and confirms that the order has been dispatched.


What if something goes wrong with my order?

If an item does not arrive, arrives damaged, or is not as described, you can open a case with PayPal or Stripe. They will investigate and protect you.

InfinityBid’s support team is also available to assist with communication and resolution.


Are the items authentic?

Sellers are required to list only authentic and accurately described items. All sellers are verified, which greatly reduces the risk of counterfeit or fraudulent listings.


Who ships my order?

The seller ships the item directly to you.
This allows for faster handling, better packaging, and clear responsibility for delivery.


Why is feedback important?

After every completed transaction, buyers and sellers are encouraged to leave feedback for each other.

Feedback is visible on every seller profile and helps future buyers see who is reliable, professional, and trustworthy.


TRUST & SAFETY

InfinityBid is built on verification, transparency, and accountability.

We combine:

To ensure a safe and professional marketplace for everyone.


How we protect buyers


How we protect sellers

Every transaction leaves a clear record — who sold, who bought, when it shipped, and how it was rated.


SELLER FAQ

Who can sell on InfinityBid?

Anyone can sell on InfinityBid. We welcome boutiques, designers, galleries, collectors, and private individuals. Whether you are selling a single piece or a full catalog, you are welcome.


Do I need to be a business to sell?

No. You do not need a registered company. You simply need to verify your identity and payment method so buyers know who they are purchasing from.


Why is there a $5 verification?

The $5 verification confirms your identity and that your payment details match your account. This helps prevent fake accounts, fraud, and stolen listings.

The $5 is not a fee — it is credited to your InfinityBid balance and can be used toward selling fees or store subscriptions.


Is there an application or approval process?

No. Once you complete verification, you can start listing immediately. There are no approval committees, waiting lists, or invitations.


Are there listing fees?

No. Listing items on InfinityBid is completely free. There are no fees for photos, descriptions, auctions, offers, or reserve prices.


What does it cost when I sell an item?

InfinityBid uses simple, transparent pricing:

Even if you sell a $50,000 or $100,000 item, you still only pay $250.


Are there any other fees?

No mandatory fees. Optional promotional tools are available if you want more visibility, such as homepage or category featuring — but they are not required.

Full pricing is available at:
https://www.infinitybid.com/site-fees


How do I get paid?

You are paid directly through PayPal or Stripe. Funds go straight to your account. InfinityBid never holds your money.


How do I ship my items?

You ship directly to the buyer.

Once shipped, you must enter the tracking number and tracking link in your InfinityBid account. This notifies the buyer and allows both of you to track the delivery.


Why is tracking required?

Tracking protects both buyers and sellers. It proves that the item was dispatched and provides transparency in case of a dispute.


What happens if I have a problem with a buyer?

All buyers must use verified payment methods through PayPal or Stripe, which provide seller protection against fraud and chargebacks.

InfinityBid’s support team is also available to help guide you if an issue arises.


Why is feedback important for sellers?

Feedback builds trust, improves visibility, and helps reliable sellers stand out. Buyers prefer sellers with strong positive histories.


Do I get a FREE Web Store?

YES - All Sellers get a FREE Web Store and includes:


How long does verification take?

Usually just a few minutes. Once completed, your $5 credit appears in your InfinityBid balance and you can start selling immediately.

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